Naïveté

Eligibility: Returns are accepted within 14 days of delivery for items that arrive damaged or defective. Custom-framed works are final sale.

Condition for Returns: Items must be returned in their original condition and packaging to qualify for a refund or exchange. Any damage during return shipping may affect the refund amount.

Process:

• Contact us within 14 days of receiving your item to initiate a return or report damage.

  Provide photographs of the damaged or defective item and its packaging.

  Approved returns must be shipped back within 7 days, with tracking information provided.

Refunds: Refunds will be issued once the item is received and inspected. Shipping fees are non-refundable unless the return is due to damage or defect.

Packaging and Handling: All items are carefully packed to ensure safe transit. Paintings, framed drawings, and mirrors will be shipped with protective materials and may require custom crating for added security.

Shipping Timeline: Orders are typically processed and shipped within 7–14 business days. Shipping times may vary depending on the destination.

Shipping Costs: Shipping costs are calculated based on the size, weight, and destination of the item. Buyers will be notified of shipping fees at checkout.

Insurance: All shipments are fully insured for their value.